terms-conditions

The Music Man LLC Website Terms & Conditions

Important Information You should carefully read the following Terms and Conditions. Your purchase or use of our products implies that you have read and accepted these Terms and Conditions.

Introduction The following terms and conditions govern all use of The Music Man LLC website and all content, services and products available at or through the website. The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, The Music Man LLC Privacy Policy).  Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by The Music Man LLC, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.

Privacy Policy Your use of the site is subject to our Privacy Policy.  You agree that you have read that privacy policy and it is reasonable and acceptable to you. Your acceptance of these terms and conditions is also your consent to the information practices in our privacy policy.

Ticket Policy Tickets purchased for Children’s Fairy Tale Series including Princess and Pirate Tea Parties, Puppet Theatre, Children’s Story Time and any other special event are a Final Sale, non-refundable and may not be exchanged. Every person needs a ticket to enter with the exception of an infant that is carried into the event in a car seat carrier.

Returns Policy The Music Man LLC will accept Apparel and Merchandise returns within 7 days (or 15 days after Christmas on Holiday Sales) of when you purchased your new item. All merchandise must be unused and must be clean and in the same condition as you purchased it. All product labels must be attached to merchandise and in original package.  Apparel and Merchandise would have to be returned in order to obtain refund or credit.  Tickets, Sale and Closeout items are not returnable. No refund or exchange on edibles. All shipping and handling charges are non-refundable.

No-Show Policy Customers that join the Reservation Club or Premier Club gain access to reserve tables for Non-Ticketed shows that may include Theme Shows, Special Events and Cabarets. Reservation Club Members or Premier Club Members are asked to cancel any reservations that they are unable to honor at least 24hours prior to the time of their reservation. Reservation Club Members or Premier Club Members must call The Music Man directly to cancel their reservation and obtain a cancellation number. If you fail to cancel at least 24hours prior to the time of your reservation, The Music Man has the right to charge the credit card on file that was used to secure your reservation. “No Shows” agree to be charged $5.00 per person in the reservation. Your Music Man Reservation Club Membership and Premier Club Membership is for services and can be terminated if you are a no-show for your reservation. Fees are non-refundable.

Reservation Club Policy Please refer to :  www.themusicman.com/reservationclubpolicy Your Reservation Club Membership is active until your credit card on file expires, you close your credit card account or you terminate your Reservation Club Membership in writing.

Premier Club Policy The Premier Club Membership is not a reservation service but a service that allows you to “Call Ahead” and have your name added to the next available show. Premier Club Members can use Call Ahead Seating only if you intend to arrive at The Music Man within 30 minutes of utilizing this benefit. Call Ahead Seating cannot be cancelled or changed. If a Premier Club Member does not attend their Call Ahead Seating, you authorize The Music Man to charge the credit card on file $5 per person in your reservation. By enrolling in the Premier Club you are automatically enrolled in the Reservation Club.  Please refer to the above reservation club policy.   By joining the Premier Club you understand this policy. Your premier club membership is valid until December 31 of the calendar year purchased.  Since your membership also includes the Reservation Club Membership, your Reservation Club Membership will remain active until your credit card on file expires, you close your credit card account or you terminate your Reservation Club Membership in writing.

Email Club Policy Our basic Email Club service is FREE and we offer special events to those members. By making a purchase from The Music Man website you agree to automatically being enrolled in The Music Man Email Club. There is always an unsubscribe link at the bottom for all mailings should you wish not to be part of this free service. The Music Man Email Club account is for services and can be terminated for any reason.

Ownership You do not claim intellectual property right or exclusive ownership to any of our products, modified or unmodified. All products are property of The Music Man LLC. Our products are provided ‘as is’ without warranty of any kind, either expressed or implied. In no event shall our company be liable for any damages including, but not limited to, direct, indirect, special, punitive, incidental or consequential, or other losses arising out of the use of or inability to use our products.

Content Posted on Other Websites. We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and WebPages to which The Music Man links, and that link to The Music Man. The Music Man does not have any control over those non- The Music Man websites and WebPages, and is not be responsible for their contents or their use. By linking to a non- The Music Man website or webpage, The Music Man does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Music Man disclaims any responsibility for any harm resulting from your use of non- The Music Man websites and WebPages.

Copyright Infringement. As The Music Man LLC asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by The Music Man violates your copyright, you are encouraged to notify The Music Man LLC. The Music Man LLC will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. In the case of a visitor who may infringe or repeatedly infringes the copyrights or other intellectual property rights of The Music Man LLC or others, The Music Man LLC may, in its discretion, terminate or deny access to and use of the Website. In the case of such termination, The Music Man LLC will have no obligation to provide a refund of any amounts previously paid to The Music Man LLC.

Intellectual Property. This Agreement does not transfer from The Music Man LLC to any third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with The Music Man LLC. The Music Man LLC, www.themusicman.com, The Music Man logo, and all other trademarks, service marks, graphics and logos used in connection with The Music Man LLC, or the Website are trademarks or registered trademarks of The Music Man LLC or The Music Man LLC’s licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any The Music Man LLC or third-party trademarks.

Changes. The Music Man LLC reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. The Music Man LLC may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.

Termination. The Music Man LLC may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your The Music Man Membership (if you have one), you may simply send an email to info@themusicman.com. The Music Man LLC can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer of Warranties. The materials on The Music Man’s web site are provided ‘as is’. The Music Man LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability or non-infringement of intellectual property or other violation of rights. Further, The Music Man LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Limitation of Liability. In no event will The Music Man LLC, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to The Music Man under this agreement during the twelve (12) month period prior to the cause of action. The Music Man LLC shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

General Representation and Warranty. You represent and warrant that (i) your use of the Website will be in strict accordance with The Music Man LLC Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.

Indemnification. You agree to indemnify and hold harmless The Music Man LLC, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys fees, arising out of your use of the Website, including but not limited to out of your violation this Agreement.

Site Terms of Use Modifications The Music Man LLC may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use. If there are any questions regarding these terms and conditions, please email us at info@themusicman.com.